SMS Messaging Terms

Last updated: June 8, 2026 · Effective date: June 8, 2026

These SMS Messaging Terms describe how Fraudcatchr LLC ("Fraudcatchr," "we," "us," or "our") sends text messages to enrolled clients. This page supplements our Terms and Conditions and Privacy Policy.

Program Name

Fraudcatchr Account Notifications

Program Description

Fraudcatchr sends transactional SMS messages to senior clients who are enrolled in our fraud-protection service by an authorized family advisor or caregiver. Messages include onboarding setup links and service-related notifications about call protection. We do not send marketing or promotional text messages through this program.

How You Opt In

Clients opt in when a family advisor or caregiver enrolls them in Fraudcatchr after obtaining the client's verbal consent. Before adding a client's phone number in the advisor dashboard, the advisor must read a consent script that explains the SMS program, message frequency, applicable rates, and opt-out instructions, and the client must verbally agree.

Keyword/text-to-join opt-in is not used for this program.

Message Frequency

Up to 4 messages per month during setup and ongoing service use.

Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for details.

Opt-Out Instructions

To stop receiving messages, reply STOP to any Fraudcatchr text message. You will receive a one-time confirmation that you have been unsubscribed. To receive messages again, you must re-enroll and provide consent through the enrollment process.

Help Instructions

For help, reply HELP to any Fraudcatchr text message or email team@fraudcatchr.com.

Carrier Liability

Carriers are not liable for any delayed or undelivered messages. Delivery is subject to your wireless carrier and network availability.

Privacy

Mobile phone numbers and SMS-related information are used only to deliver this program and operate the Fraudcatchr service. See our Privacy Policy for details.

Contact

Fraudcatchr LLC
Email: team@fraudcatchr.com